Questions about any of the items above can only be answered by an authorized dealer. Please contact the dealer from whom you originally made your purchase or a dealer from whom you plan to make a purchase. Find a local authorized Winners Only® dealer

*Please note that the warranty on purchases that are not made from an authorized dealer, including second-hand purchases, is void. The warranty can only be honored by the authorized dealer from whom the purchase was made.

Winners Only products and parts are available only through authorized dealers.

• Find a local authorized dealer

If you are retailer who is interested in becoming an authorized dealer, please email winnersonly dot com dot info at gmail dot com and please include your store's physical address so that we can connect you with the sales representative for your region.

Please contact the dealer from whom you originally purchased your desk to request new keys. If you are unable to contact the dealer from whom you originally purchased your desk, please use our Dealer Locator to find a dealer near you who may be able to help you.

Please download our general care instructions by clicking here or follow the instructions listed below.

1. To clean, use a soft cloth moistened with lukewarm water and mild soap to remove stains and buff with a clean, dry cloth.
2. Clean up spills promptly. Prolonged contact with liquids can damage finishes and/or cause warping.
3. Do not use glass cleaner or ammonia-based cleaners as they can damage lacquer finishes.
4. Avoid prolonged exposure to direct sunlight or rubber-based place mats to prevent fading or discoloration.
5. If you choose to use a furniture polish, make sure to continue using the same type of polish. Changing from oil-based to wax-based polish or from wax-based to oil-based can cause your furniture to appear cloudy or streaky.
6. Spray polishes evenly over furniture surfaces. Wipe with a soft cloth in a circular motion.

When looking at a specific product on the Winners Only site, there will be Details and Documents collapsible buttons. If assembly instructions are available, they will be in the Documents collapse.
Some products have video assembly tips. Links can be found in the Features tab when looking at a specific product, or see all of the available videos here.

No. A color sample may not reflect the actual finish due to the natural variations and irregularities in the wood grain. We feel that the best way to evaluate our furniture is to see it in person. Please use our Dealer Locator to find a dealer near you.

No. Our furniture is available only in the dimensions and finishes as shown.

Please click here for more information from the California Air Resource Board.

Please click here for more information from the International Agency for Research on Cancer, and here for more information from the California Office of Environmental Health Hazard Assessment.

No. When the state of California required discontinuation of the use of flame retardant chemicals as of January 1, 2020, we stopped using them in our products to comply with applicable law. Please click here for more information on California’s requirements for flame retardant chemicals.

Catalogs are only available to our authorized dealers. However, you can view our current products on the Winners Only website.

Please email winnersonly dot com dot info at gmail dot com to send us your contact information and we will route it to the correct department.

At this time, we only distribute within the United States and Canada. For Winners Only Canada, please visit www.winnersonly.ca